# FAQs > Booking, payment, appointment length, and what to expect at Hygeia. Every answer is on the page, fully open. resources # *FAQs* Booking, payment, and what to expect Idledale, Colorado Appointments are required at this time. If your question is not answered here, call the clinic and Holly will walk you through it. [Call the clinic→](tel:7202401360)[Jump to the questions→](#faq) questions ## Frequently asked 01 Do I need to book an appointment or can I just walk in? Appointments are required at this time. 02 How do I need to book an appointment? You can book any IV drip, including specialty infusions, wellness program consults, and ozone therapy through [here](https://www.ozoneandalternativetherapies.com/book-now/). 03 Do I need to book a consultation first? Consults are not required to book an IV or shot, unless you are looking for something custom. Stem Cells and Custom Programs require a consult to start. 04 Are there any intake forms I need to fill out? You will be asked to fill out a brief health questionnaire and consents for treatment at the clinic or before arriving for your first appointment. 05 Do you accept insurance? Unfortunately, insurance is not accepted. The field of preventative medicine is evolving, and we are hoping to find solutions to allow for insurance billing in the future. 06 Do you accept HAS/FAS cards? We do currently accept Health Savings Account and Flex Spending Account debit cards. 07 Do you offer financing? We offer financing through the [Advance Care Card](http://www.advancecarecard.com/). How to apply - Visit www.advancecarecard.com and select Apply Now - Choose your current credit status from Excellent, Good or Fair - You will be directed to a product which best matches your credit situation - Complete a secure, online application - Receive INSTANT approval - Choose to accept or decline offer [My Medical Funding](https://mymedicalfunding.com/) provides an additional financing source for applicants who may not qualify for the Advance Care card products. These installment loans are a great option for applicants with average or below average credit. My Medical Funding may also be utilized to provide additional funds if your Advance Care Card does not provide sufficient lines of credit to cover your procedure. To apply, please visit: [mymedicalfunding.com](https://mymedicalfunding.com/) If you have questions about this, please speak to the owner Holly Deffert. Feel free to grab a brochure in office. 08 How do I book multiple appointments? If you are looking to add a boost to your IV or receive multiple shots, add to the appointment notes or give us a call. 09 How long will my appointment take? Most infusions are completed within 45-60 minutes. Shots only take a few minutes. Some therapies may take up to 4 hours (NAD+). 10 How soon will I see results? This will depend on several factors, including your goals, your current symptoms, your health, and your treatment of choice. Hangovers may find instant relief, whereas athletes may notice during their next session or over the course of their training. 11 How do I pay? At this time, we only accept cash, credit, debit, and HSA and FSA cards. All major credit cards are accepted. still deciding ## Ask Holly directly Send your situation and goals, and you will get a recommendation rather than a menu. [(720) 240-1360→](tel:7202401360) [Send a message→](https://ozoneandalternativetherapies.com/treatments/personalized-wellness/#start)